Legal

Privacy Policy

Effective Date: June 7, 2026  ·  artinlay.com

Art Inlay (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit artinlay.com or submit an inquiry.

1. Information We Collect

Personal Information

When you submit a contact form, consultation request, or inquiry, we collect:

  • Full name
  • Company name
  • Email address
  • Phone / WhatsApp number
  • Country / location
  • Project details, specifications, and budget range

This data is stored in our CRM (HubSpot) for project communication and follow-up.

Technical and Analytics Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referral source
  • Date and time of visit

This is collected via Google Analytics 4 (GA4) and Google Tag Manager (GTM) for website performance analysis.

Advertising and Tracking Data

We operate a Meta (Facebook) Pixel on this website to measure the effectiveness of our advertising campaigns. This may collect:

  • Pages viewed and actions taken (e.g. form submission)
  • Browser and device identifiers
  • Behavioral signals used for ad targeting and retargeting

This data is processed in accordance with Meta’s Data Policy. You may opt out via your Meta ad preferences or browser settings.

2. How We Use Your Information

We use collected information to:

  • Respond to project inquiries and provide quotations
  • Conduct technical consultation on marble inlay, medallions, and stone art
  • Manage ongoing project communication
  • Improve website performance and user experience
  • Measure advertising campaign effectiveness
  • Maintain internal records for contractual purposes

We do not sell, rent, or trade personal information to third parties for their marketing purposes.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Legitimate interest — responding to business inquiries and managing client projects
  • Consent — for marketing communications (where applicable) and non-essential cookies
  • Legal obligation — where processing is required by applicable law

4. Cookies

Our website uses the following categories of cookies:

  • Essential cookies — required for basic website functionality
  • Analytics cookies — Google Analytics 4 collects anonymized traffic data to improve site performance
  • Marketing cookies — Meta Pixel tracks conversion events to measure campaign performance and enable ad retargeting
  • Functional cookies — HubSpot tracks visitor identity to pre-fill forms and associate submissions

For full details including cookie names, durations, and opt-out options, see our Cookie Policy.

5. Data Sharing

We share data only when necessary:

  • HubSpot — CRM platform for inquiry and project data (stored in the United States under HubSpot’s Data Processing Agreement)
  • Google Analytics / Google Tag Manager — website analytics (processed under Google’s Privacy Policy)
  • Meta Platforms — advertising measurement via Meta Pixel (processed under Meta’s Data Policy)
  • Logistics partners — for international shipment coordination when required
  • Legal authorities — when required by applicable law or legal process

We do not share personal data for commercial resale.

6. International Data Transfers

Art Inlay is based in Jiangmen, China. When you submit an inquiry, your data may be processed in China, the United States (via HubSpot), or the European Union depending on project coordination requirements.

For EEA users, transfers to third countries are conducted using appropriate safeguards including Standard Contractual Clauses (SCCs) as required under GDPR Article 46.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill project communication and contractual obligations
  • Comply with legal or regulatory requirements
  • Resolve disputes and enforce agreements

Inactive inquiry records are reviewed annually. You may request deletion at any time (see Section 8).

8. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request erasure of your personal data
  • Restriction — request we limit how we use your data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdraw consent — at any time, without affecting prior processing

California residents (CCPA): You have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at contact@artinlay.com. We respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted over encrypted HTTPS connections.

No internet transmission is completely secure. Users submit information at their own discretion.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. Houzz, Architizer, social media profiles). We are not responsible for the privacy practices of those external sites.

11. Contact

Art Inlay
Building 18, Xinzhoumeigu Industrial Park, Gonghe Town
Jiangmen City, Guangdong Province, China 529728
Email: contact@artinlay.com
WhatsApp: +86 139 2919 9999

12. Updates to This Policy

We may update this Privacy Policy periodically. The effective date at the top reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

Last updated: June 7, 2026.